Terms of Service

1. Acceptance of Terms

By using Repstly's AI virtual receptionist and calendar management platform ("Service"), you agree to these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our Service.

2. Description of Service

3. Account Registration

3.1 Account Creation

• Provide accurate and complete information
• Maintain security of your account credentials
• Notify us immediately of unauthorized access
• You are responsible for all activity under your account

3.2 Eligibility

• You must be 18 years or older
• Represent a legitimate business entity
• Have authority to bind your organization to these terms

4. Acceptable Use

4.1 Permitted Use

• Use the Service for legitimate business purposes
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Follow platform guidelines and best practices

4.2 Prohibited Use

5. Service Availability

5.1 Uptime

• We strive for 99.9% uptime
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice

5.2 Service Modifications

• We may modify features with reasonable notice
• Critical security updates may be applied immediately
• Discontinued features will have 30-day notice

6. Data and Privacy

6.1 Your Data

• You retain ownership of your business data
• We process data according to our Privacy Policy
• You grant us license to process data to provide services

6.2 Data Security

• We implement industry-standard security measures
• You are responsible for data you choose to share
• Report security concerns immediately

7. Billing and Payment

7.1 Subscription Plans

• Choose from available pricing tiers
• Payment due in advance for subscription periods
• Usage-based charges billed monthly

7.2 Payment Terms

• Payments processed through Stripe
• Failed payments may result in service suspension
• Refunds subject to our refund policy

7.3 Price Changes

• 30-day notice for price increases
• Changes apply to next billing cycle
• Option to cancel before price increase takes effect

8. Intellectual Property

8.1 Our IP

• Repstly platform, AI models, and technology are our property
• You receive limited license to use our Service
• No rights granted beyond Service usage

8.2 Your IP

• You retain rights to your business content
• Grant us license to process and display your content
• Ensure you have rights to content you provide

9. Third-Party Integrations

9.1 Google Calendar

• Integration subject to Google's terms
• We are not responsible for Google service changes
• You control integration permissions

9.2 Other Integrations

• Additional integrations may have separate terms
• We facilitate integrations but don't control third parties
• Review third-party terms before connecting

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold Repstly harmless from claims arising from:

• Your use of the Service
• Violation of these Terms
• Infringement of third-party rights
• Your business activities using our platform

12. Termination

12.1 By You

• Cancel subscription at any time
• Data export available for 30 days after cancellation
• Pro-rated refunds not provided

12.2 By Us

• Immediate termination for Terms violations
• 30-day notice for non-payment
• Right to suspend Service during investigations

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Delaware, United States.

13.2 Arbitration

Disputes resolved through binding arbitration, except for:

• IP infringement claims
• Small claims court matters
• Emergency relief requests

14. Contact Information

15. Changes to Terms