Cookie Policy

This Cookie Policy explains how Repstly uses cookies and similar technologies on our platform to enhance your experience and provide our AI phone services.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, improve platform performance, and provide personalized functionality for your experience with our appointment automation services.

2. How We Use Cookies

We use different types of cookies for various purposes:

2.1 Essential Cookies

These cookies are necessary for basic platform functionality and cannot be disabled:

• User authentication and session management
• Security and fraud prevention
• AI phone functionality and settings
• Calendar and connected service integrations

2.2 Functional Cookies

Enhance your experience by remembering your choices and settings:

• Language preferences and regional settings
• Personalized AI configurations
• UI element states (panels, views)

2.3 Analytics Cookies

Help us understand how you use our platform to improve our services:

• AI feature usage metrics
• Platform performance analysis
• User navigation and behavior patterns
• Appointment scheduling effectiveness data

2.4 Performance Cookies

Optimize how our platform functions:

• Load speeds and response times
• Load balancing and resource distribution
• Content delivery optimization

3. Third-Party Cookies

Some of our trusted partners also place cookies on your device to provide essential services:

3.1 Google Services

We use various Google services that may set cookies:

• Google Calendar API for calendar integration
• Google Analytics for usage analysis
• Firebase for authentication and user data

3.2 Firebase

For authentication and user data management:

• Secure authentication tokens
• User session management
• Account settings synchronization

4. Cookie Management

You have full control over cookies. You can manage your cookie preferences through your browser settings or our platform tools.

4.1 Browser Controls

All major browsers allow you to control cookies:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Preferences > Privacy & Security
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

4.2 Important Warning

Disabling essential cookies may significantly affect our AI phone platform functionality and may prevent access to certain features.

4.3 Specific Service Opt-Out

You can opt-out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Add-on
• Google Ads: Google Ads Settings

5. Cookie Retention

Different types of cookies have different retention periods:

5.1 Retention Types

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for up to 12 months or until you delete them
• Preference cookies: May last up to 2 years to remember settings

6. Data Protection and Compliance

Our cookie usage complies with data protection regulations:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Google API Services User Data Policy
• Industry best practices for data protection

7. Your Rights

Regarding cookies, you have the right to:

• Access information about stored cookies
• Delete cookies (subject to functionality)
• Restrict processing of certain cookie types
• Withdraw consent for non-essential cookies
• Object to cookie use for analytics purposes

8. Changes to This Policy

We may update this Cookie Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use constitutes acceptance of the modified policy.

9. Contact Information